Service Operations Officer - Transaction Reporting Services team

2021-10-20 Nordea Bank Abp SA Oddział w Polsce Łódź
Service Operations Officer - Transaction Reporting Services team


Would you like to ensure Nordeas license to operate, help determining market abuse and systematic risks and prevent the next financial crisis in the financial sector? Regulatory reporting has the potential to achieve all this, all the while giving you an opportunity to grow and develop by diving into the world of transaction reporting and increasing your knowledge in financial instruments including bonds, shares, interest rate derivatives etc. We are now looking for a Service Operations Officer to run our daily business of regulatory reporting. Several laws and regulations require Nordea to send securities and derivatives transactions to authorities and you have a chance to make this happen in addition to helping our customers to meet their compliance requirements. You will learn more about financial instruments, technical skills on SQL and have a great opportunity to become an expert on the ever growing area of regulation.  


In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.


About this opportunity


Welcome to the Transaction Reporting Services team. We add value by keeping Nordea and our customers compliant with local and EU regulations by sending out information of security and derivative trades executed in Nordea. We do this by uploading trade reports, confirming the validity of exceptions highlighted by the authorities, escalating customer static data issues to customer responsible units and producing data for root cause analysis when our incoming data quality is not perfect. As Service Operations Officer, you’ll play a valuable role in taking care of our routines, enabling the whole team to improve quality and continuously improve, with the ambition to continuously deliver even better experiences for our customers.


What you’ll be doing:

  • Daily reporting of trade level data and statistics to the regulators incl. the Finnish FSA
  • Helping with customer requests
  • Produce statistics of exceptions, enabling thorough analysis
  • Correcting errors in transaction reports on daily basis
  • Ensure that the processes in scope are executed in a timely manner with high quality
  • Proposing and implementing improvement initiatives, optimizing and standardising daily tasks

You’ll join a team of business analysts and controllers who focus on keeping Nordea compliant with transaction level regulatory reporting. We report information about security and derivatives transactions, like stock, bond and FX derivative transactions to the Finnish FSA and other authorities. The role is based in Łódź.


Who you are


Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  


To succeed in this role, we believe that you:

  • youre not afraid of routinely executing tasks
  • have attention to detail
  • have a pro-active approach to ensure that emerging risks are escalated promptly to colleagues and managers

Your experience and background:  

  • Great communication skills in English, both in writing and verbally
  • STEM or Finance related university degree or equivalent professional experience
  • Problem-solving and organizational skills
  • Interested in the securities and derivatives area
  • Excel, macro and SQL knowledge will be an asset

If this sounds like you, get in touch!


Next steps


Submit your application no later than 27/10/2021.


At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.


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