Process Officer

2020-04-06 Nordea Bank Abp SA Oddział w Polsce Łódź

 

 
Process Officer
Łódź

Would you like to develop your knowledge around cash management services and get closer to the world of banking? We are now looking for a Process Officer to join teams in Cash Management Operations Investigations Sweden.   


At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.

 

About this opportunity


Welcome to the Cash Management Investigations Sweden team. We add value by enabling customers to use the payments Nordea offers. As the Process Officer, you’ll play a valuable role in operating and enabling Nordea’s customers to use our services with main focus on cross border payments.

 

What you’ll be doing:

  • Resolving Investigations cases related to Cross border payments area
  • Ensuring sustainability of the processes and delivering with respect to agreed service level
  • Producing changes to improve performance in terms of tasks performed (LEAN methodology)
  • Cooperating with stakeholders and retained teams situated in Sweden
  • Creating, developing and updating documentation and procedures

You’ll join a team consisting of vigorous, young, but experienced people who are eager to cooperate.

The role is based in Łódź.

 

Who you are

 

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

 

To succeed in this role, we believe that you:

  • Are keen on working in a team and learning new tasks
  • Get motivated by working in a changing environment

Your experience and background:

  • Graduated at least secondary school
  • Good knowledge of English (both spoken and written)
  • Good knowledge of MS Office tools
  • Analytical mind

If this sounds like you, get in touch!

 

Next steps

 

Submit your application no later than 19 April 2020.

 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.


In accordance with art. 13 par. 1 and par. 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GPDR’ I inform that:

  1. The Administrator of your personal data is Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź, hereinafter referred to as the company
  2. Data Protection Officer in the company is Esa Kainulainen, e-mail: dataprotectionoffice@nordea.com
  3. Applications for specific positions are kept for two years after the recruitment process has ended. Open applications to our candidate database are kept for six months, after which they will automatically be deleted, unless you choose to renew your application. We will send you an e-mail reminder before the six months have passed and ask if you would like to renew your application. You may request an open application to be deleted at any time.
  4. For e-mail notifications of new positions via our Job Agent, the personal data you submit is kept until you choose to unsubscribe from the service..
  5. Your personal data will not be shared with other recipients.
  6. Your personal data will not be shared with third countries.
  7. You have a right to access your personal data and the right to rectify, delete, limit processing, the right to object, the right to withdraw consent at any time without affecting the legality of processing, which was made based on consent before its withdrawal.
  8. You have a right to lodge a complaint with the supervisory body when you feel that the processing of personal data violates the provisions of the general regulation on the protection of personal data of April 27, 2016.
  9. Providing your personal data is voluntary, but necessary to conduct the recruitment process. Failure to provide personal data necessary to conduct the recruitment process, in particular personal data specified in the art. 221 § 1 of the Labor Code from June 26, 1974 (Journal of Laws 2019.1040 i.e. from June 6, 2019) will cause the application to be left without recognition by the Administrator.
  10. Your personal data will not be processed in an automated way, including the form of profiling.

These rights mentioned in the point 6 and 7 can be executed at any time by submitting a written declaration, in person or by sending correspondence to the address of Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmigłego 20, 93-281 or by e-mail: dataprotectionoffice@nordea.com

We reserve the right to reply only to selected applications.


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