Junior Collections Analyst

2020-04-03 Elavon Warszawa

Elavon provides businesses with one of the most secure, cost effective and comprehensive card payment processing services available on the market today. We are wholly owned by US Bancorp, the fifth largest financial holding in the United States of America. Elavon is a top 5 Acquirer in the European market place, with a significant presence in Ireland, the UK, Germany, Norway, Poland, Spain, Mexico, Brazil and USA. At Elavon we encourage employees to grow professionally and be challenged by a leader in the payments industry. We are looking for team members to help drive our growth. Above all, we look for people who are dedicated to providing value and superior service to our customers, to our shareholders and to our
communities. Come join us.

 

For more details about us please see our web site elavon.pl

Junior Collections Analyst
Location: Warszawa
Key responsibilities:
  • Reviewing customers` accounts in arrears in order to make best decision to cover a debt;
  • Contacting customers (inbound and outbound calls, e-mails) to help settle the payment and explain root cause of the outstanding balance to avoid default in payment in the future;
  • Showing customer-centric approach so as to create excellent customer service experience;
  • Supporting offline tasks to maintain proper workflow;
  • Displaying proactive approach to the daily tasks when it comes to process improvements, better collection methods, working faster and easier. 
Requirements:
  • Excellent, verbal and written, communication skills in English;
  • Proven commitment to high quality customer service;
  • Ability to handle difficult customer calls;
  • Positive attitude towards customers, colleagues, changes and challenges;
  • Accuracy and autonomy in action;
  • Good work organization and prioritization skills;
  • Good PC skills (MS Office);
  • Experience in debt collection or call centre will be an asset.
We offer:
  • employment agreement
  • complex medical care
  • life insurance
  • language lasses
  • multisport card or co-financed holidays
  • development path and trainings
  • social and community projects
  • dditional holiday leave

Warszawa

Medicover sp. z o.o.

2020-09-09

Biuro Główne, Aleje Jerozolimskie 96 Nasza oferta czeka na Ciebie jeśli posiadasz: wykształcenie wyższe kierunkowe (preferowane finanse i rachunkowość) doświadczenie w prowadzeniu ksiąg rachunkowych w dużej firmie lub biurze rachunkowym...

Łódź

Nordea Bank Abp SA Oddział w Polsce

2020-09-09

Would you like to Finance & Accounting Services? We are now looking for a Senior Accounting & Tax Specialist to our Finance Poland Team. In Nordea, we know that great customer experiences require a team that leads the way in first-class...

Łódź

Nordea Bank Abp SA Oddział w Polsce

2020-09-09

Would you like to explore settlement area and have direct impact on trade execution? We are now looking for an Assistant / Service Operations Officer in Settlement PL - transition project. In Nordea, we know that great customer experiences...

Warszawa

IMPULS-LEASING Polska Sp. z o.o.

2020-09-08

Będziesz odpowiedzialny za: monitorowanie i zarządzanie portfelem dłużników poprzez dobór dostępnych narzędzi windykacyjnych, kontrolę i analizę efektów działań w obszarze windykacji polubownej, udział w negocjacjach z dłużnikami,...

Kraków

Capgemini

2020-04-02

About us Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain,...

Kraków

Capgemini

2020-04-02

About us Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain,...