Credit and Collection Specialist with Nordic languages

2021-09-21 Genpact PL
Credit and Collection Specialist with Nordic languages

Function: Operations

 

With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

 

Inviting applications for the role of a Credit and Collection Specialist with Nordic languages

Responsibilities
  • To improve working capital through management of customer payment performance and trade term compliance.
  • Complete required tasks and gain approval for set up of new customers including payment terms
  • Reconcile customer statements and resolve any discrepancies with Cash Collectors/Cash Application team.
  • Review the AR ledger with 3rd party provider
  • Work with the shared service teams to ensure effective and aligned customer communication
  • Collaborate with shared service and other internal functions to ensure that customer claims are recorded within SLA’s set and support the resolution of deductions on customer accounts.
  • Provide timely response to escalations from Cash Collection/Cash Application queries.
  • Ensure compliance to all financial controls, completing periodic audits and providing information as required to client and external auditors.
  • Carry out credit profiling for new customers and request credit limit approval from the Credit Controller
  • Review existing credit limits as per established guidelines and propose credit limits (in case of changes) to the Credit Controller. Proactive management of credit during seasonal times of the year.
  • Research customer information on credit profiling platforms
  • Review payment behaviour on previous credit limits
  • Evaluate credit risk
  • Provide evidence, assessment and where appropriate recommendation to approver on whether to hold or release customer orders blocked due to reaching credit limit.
  • Maintain reporting on payment compliance terms.
  • Provide timely and accurate communication to Sales teams regarding credit risks and payment delays.
  • Respond in a timely manner to requests and queries from Sales, Supply Chain and Finance teams.
Qualifications

Minimum qualifications

  • Very Good English and Swedish or Finnish or Danish min. C1
  • University Graduate (min. Bachelor)
  • Strong analytical skills and attention to detail
  • Experience in credit management/credit profiling
  • Experience in Order to Cash operations or Supply Chain
  • Flexibility to work on any shift
  • Ability to identify issues proactively and troubleshoot in a timely manner
  • Excellent communication, influencing, interpersonal skills
  • Customer centric mindset, ability to challenge status quo
  • Good time management skills

We offer:
  • Attractive salary
  • Stable job offer – employment contract
  • Various trainings (initiating, soft skills)
  • Possibility of development
  • Benefits (Insurance, Luxmed, Multisport, additional vacation days, biking policy)
Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates.

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