Client support and payments Specialist with Spanish

2022-01-05 COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O Gdańsk
Client support and payments Specialist with Spanish
Gdańsk
Scope of duties:
  • Manage and communicate with high-end client partners on a regular basis.
  • Provide wide-range support regarding the incentive programs to client partners via mail.
  • Respond and resolve queries from partners and subsidiaries regarding incentive calculation, payment, disbursement, and other related queries.
  • Enroll and onboard partners in the client ecosystem based on eligibility criteria established by the client.
  • Handle end-to-end payment process - processing incentives earning calculations, claims, and reconciliation.
Qualifications:
  • Excellent written communication skills – English & Spanish
  • Interest and ability to quickly learn high-tech products and services.
  • Experience reconciling accounting figures and financial records.
  • Excellent written communication skills – English & Respective language.
  • Intermediate to advanced computer literacy.
  • Good on numerical ability and logical reasoning.
  • Working experience of MS Excel – Highly Desirable. Few examples are but are not limited to
    • Lookup Functions – VLOOKUP, XLOOKUP
    • Logical Functions – IF, AND, OR, XOR
    • Text Functions – FIND, SEARCH, PROPER, TRIM, CONCATENATE
    • Formatting & Auditing
    • Pivots & Conditional Formatting
  • High level of attention to detail.
  • Professional email writing skills.
  • Appropriate handling of sensitive information.
  • Ability to work to deadlines.
  • Team player with the ability to work with multiple stakeholders involved.
  • Strong client relationship management and customer service skills.
  • Willingness to work from the office
Nice to have:
  • Finance, Business or Accounting background
  • Prior BPO experience
  • Proactive and able to identify risks




Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.

Kraków

Accenture Sp. z o. o.

dzisiaj

Responsibilities: Create and manage repositories of sales contractual obligations Test and review the quality of obligation management process Ensure data accuracy and flawless process execution Communicate with the business counterpart to address...

Środa Śląska

TERMAT Sp. z o.o.

dzisiaj

Zadania: Dbałość o poprawny obieg dokumentów, Prowadzenie bieżących kontroli w obszarze materiałowo – surowcowym i produktów gotowych, Weryfikacja, kontrola i księgowanie dokumentów magazynowych (PZ,PW, ZW, MM, WZ, RW), zgodnie z...

Warszawa

Accenture Sp. z o. o.

dzisiaj

Do you know foreign languages, but you’re not sure how should you shape your future career? Let us help you! Apply: our recruiters during detailed phone interview will match you to the best fitting positions in Accenture. Here are few options,...

Gdańsk

COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O

2022-01-21

Scope of duties: Manage and communicate with high-end client partners on a regular basis. Provide wide-range support regarding the incentive programs to client partners via mail. Respond and resolve queries from partners and subsidiaries regarding...

Gdańsk

COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O

2022-01-05

Scope of duties: Manage and communicate with high-end client partners on a regular basis. Provide wide-range support regarding the incentive programs to client partners via mail. Respond and resolve queries from partners and subsidiaries regarding...