Assistant Service Operations Officer / Service Operations Officer in Sub Custody team

2020-04-06 Nordea Bank Abp SA Oddział w Polsce Łódź
Assistant Service Operations Officer / Service Operations Officer in Sub Custody team
Łódź

Would you like to join client-centric team?


We are now looking for an Assistant Service Operations Officer/Service Operations Officer. This is an opportunity for you to grow and develop in Sub Custody area.


In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re a large employer in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

 

About this opportunity

 

Welcome to the Sub Custody DK and FI team. We add value by ensuring daily settlement of securities on Danish and Finnish markets. Our main goal is to help our clients to close buying and selling equities transactions.

 

As the Assistant Service Operations Officer/Service Operations Officer, you’ll play a valuable role in taking care of our client’s transactions, reports, phone calls and building relationship with them.

 

What you’ll be doing:

  • Daily settlement of securities on Danish and Finnish market
  • Investigating, amending and matching transactions that have not settled automatically, by sending SWIFT with an error message
  • Releasing or withdrawing instructions from the market
  • Transfering of shares within the market or from Finland / Denmark abroad and vice versa (conversions)
  • Client service – we answer a lot of phone calls from our Clients on a daily basis, e-mails, Due Diligence Visits

You’ll join a team that is truly passionate about our client service! The role is based in Łódź.

 

Who you are

 

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

 

To succeed in this role, we believe that you have:

  • ability to work in a team (team player)
  • attention to detail, clear and concise communication skills
  • pro-active approach to ensure that risk issues (both current and emerging) are escalated promptly to managers 

Your experience and background:

  • Advanced English skills (both spoken and written)
  • Finance related university degree or equivalent professional experience
  • Analytical and strong problem-solving and organizational skills

If this sounds like you, get in touch!

 

Next steps

Submit your application no later than 24 April 2020.

 

In accordance with art. 13 par. 1 and par. 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GPDR’ I inform that:

  1. The Administrator of your personal data is Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź, hereinafter referred to as the company
  2. Data Protection Officer in the company is Esa Kainulainen, e-mail: dataprotectionoffice@nordea.com
  3. Applications for specific positions are kept for two years after the recruitment process has ended. Open applications to our candidate database are kept for six months, after which they will automatically be deleted, unless you choose to renew your application. We will send you an e-mail reminder before the six months have passed and ask if you would like to renew your application. You may request an open application to be deleted at any time.
  4. For e-mail notifications of new positions via our Job Agent, the personal data you submit is kept until you choose to unsubscribe from the service..
  5. Your personal data will not be shared with other recipients.
  6. Your personal data will not be shared with third countries.
  7. You have a right to access your personal data and the right to rectify, delete, limit processing, the right to object, the right to withdraw consent at any time without affecting the legality of processing, which was made based on consent before its withdrawal.
  8. You have a right to lodge a complaint with the supervisory body when you feel that the processing of personal data violates the provisions of the general regulation on the protection of personal data of April 27, 2016.
  9. Providing your personal data is voluntary, but necessary to conduct the recruitment process. Failure to provide personal data necessary to conduct the recruitment process, in particular personal data specified in the art. 221 § 1 of the Labor Code from June 26, 1974 (Journal of Laws 2019.1040 i.e. from June 6, 2019) will cause the application to be left without recognition by the Administrator.
  10. Your personal data will not be processed in an automated way, including the form of profiling.

These rights mentioned in the point 6 and 7 can be executed at any time by submitting a written declaration, in person or by sending correspondence to the address of Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmigłego 20, 93-281 or by e-mail: dataprotectionoffice@nordea.com

We reserve the right to reply only to selected applications.


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