Assistant / Service Operations Officer in Global Custody

2020-04-06 Nordea Bank Abp SA Oddział w Polsce Łódź

 

 
Assistant / Service Operations Officer in Global Custody
Łódź

Welcome to a team that is truly passionate about our client service!

 

Would you like to play a part in building a better bank that fulfils a meaningful role in society? We aim to help our 11 million customers around the world improve their lives and reach their goals. We are now looking for an Assistant/Service Operations Officer to take care of transactions, trades, and enquiries of our clients.

 

At Nordea, you’ll take part in supporting individuals, families, small start-ups, big companies and institutions. You’ll find that our choices – big or small – really matter. And your skills, passion for customers and unique background are what we need to provide the financial solutions of tomorrow. With us, you’ll be in good company with plenty of opportunities to grow and make your mark on something bigger.

 

About this opportunity


Welcome to the Global Custody team. We add value providing global custody services in all major financial markets in the world, i.e. clearing, settlement and safekeeping of domestic and foreign securities for clients in Denmark, Finland, Norway and Sweden. As Assistant/Service Operations Officer, you’ll play a valuable role by closely cooperate with sub-custodians and customer service to provide the best service to our clients.

 

What you’ll be doing:

  • Daily settlement of global securities
  • Investigating, amending and matching transactions that have not settled automatically
  • Investigating and resolving discrepancies between Nordea and custodian’s accounting books both cash and securities (reconciliation of securities)
  • Inputting, monitoring and settling transfer instructions
  • Supporting internal stakeholders regarding securities settlement topics (second line in customer service model)

You’ll join a team that is truly passionate about our client service. The role is based in Łódź.

 

Who you are

 

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

 

To succeed in this role, we believe that you have:

  • Good knowledge of English language, both oral and written 
  • Analytical and strong problem-solving and organizational skills 
  • Attention to detail, and clear and concise communication skills 
  • Pro-active approach to ensure that risk issues (both current and emerging) are escalated promptly to managers 

Your experience and background:  

  • Finance related university degree or equivalent professional experience  

If this sounds like you, get in touch!

 

Next steps

 

Submit your application no later than 5 April 2020.

 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

 

In accordance with art. 13 par. 1 and par. 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GPDR’ I inform that:

  1. The Administrator of your personal data is Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź, hereinafter referred to as the company
  2. Data Protection Officer in the company is Esa Kainulainen, e-mail: dataprotectionoffice@nordea.com
  3. Applications for specific positions are kept for two years after the recruitment process has ended. Open applications to our candidate database are kept for six months, after which they will automatically be deleted, unless you choose to renew your application. We will send you an e-mail reminder before the six months have passed and ask if you would like to renew your application. You may request an open application to be deleted at any time.
  4. For e-mail notifications of new positions via our Job Agent, the personal data you submit is kept until you choose to unsubscribe from the service..
  5. Your personal data will not be shared with other recipients.
  6. Your personal data will not be shared with third countries.
  7. You have a right to access your personal data and the right to rectify, delete, limit processing, the right to object, the right to withdraw consent at any time without affecting the legality of processing, which was made based on consent before its withdrawal.
  8. You have a right to lodge a complaint with the supervisory body when you feel that the processing of personal data violates the provisions of the general regulation on the protection of personal data of April 27, 2016.
  9. Providing your personal data is voluntary, but necessary to conduct the recruitment process. Failure to provide personal data necessary to conduct the recruitment process, in particular personal data specified in the art. 221 § 1 of the Labor Code from June 26, 1974 (Journal of Laws 2019.1040 i.e. from June 6, 2019) will cause the application to be left without recognition by the Administrator.
  10. Your personal data will not be processed in an automated way, including the form of profiling.

These rights mentioned in the point 6 and 7 can be executed at any time by submitting a written declaration, in person or by sending correspondence to the address of Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmigłego 20, 93-281 or by e-mail: dataprotectionoffice@nordea.com

We reserve the right to reply only to selected applications.


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