Junior Process Officer

2021-11-24 Nordea Bank Abp SA Oddział w Polsce Łódź


Junior Process Officer
Nr ref.: 4434

Would you like to join Customer Onboarding DK/NO team?  We are now looking for a  Junior Process Officer, Lodz.
In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Customer Onboarding DK/NO team. We add value by delivering great onboarding services to our customers in Denmark and Norway. As Junior Process Officer, Lodz you’ll be working in an international back-office environment and play an essential role by securing and managing different processes towards the Nordic market. This is a great opportunity to increase your knowledge within the banking sector and collaborate with different stakeholders across Nordic countries and Poland. 

What you’ll be doing:

  • Ensuring sustainability of the processes and deliver in respect of agreed service level.
  • Actively gaining process knowledge to provide required service level
  • Handling routine tasks at the required level of quality and within timeframe by following guidelines/work procedures
  • Identifing and propose improvement areas within own area of responsibility to improve process efficiency and to reduce operational risk and cost
  • Representing the unit professionally in order to create good Nordea reputation
  • Working within Scandinavian environment

You’ll join a  team with English speaking environment, focused on personal development and team work. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.  

To succeed in this role, we believe that you:

  • Have an ability to work as a team player 
  • Have a flexible approach towards changes 
  • Have an ability to proactive solve problems
  • Have an ambition and possess a strong drive to continuously developing yourself
  • Are interest in working in financial industry

Your experience and background: 

  • No previous banking experience required
  • English on communicative level (at least B1)
  • Good knowledge of MS Office tools
  • Very good communication skills and willingness to learn new tasks in a changing international environment 

If this sounds like you, get in touch!


Next steps

Submit your application no later than 27/11/2021. 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: privacy-policy.2021.pdf (nordea.com)

We reserve the right to reply only to selected applications.


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